Disclosure Acceptance

You must accept the disclosure before you are allowed to continue with the registration process. If you accept the terms of the disclosure, select I Agree and continue.

Confirm Your Identity

Answer the questions to help us confirm your identity. Questions marked with an asterisk are required. Some questions are not marked with an asterisk, but you may still need to supply an answer.

  • You need to answer all of the required questions (marked with an asterisk).
  • In some cases you may be required to answer a specific number of questions - more than just the fields marked as required. If so, answer all the required questions and then choose which optional questions you want to answer. The directions at the top of the screen should tell you whether or not you have to answer a certain number of optional questions.
  • We match your answers against our records to confirm your identity.
  • In some instances, our records may be out of date or incomplete, and we will not be able to confirm your identity. Please contact the support center if you are unable to register online.

Register

  • Choose a username that you’ll use to log in to online banking.
  • As you enter your username, the system will tell you whether or not your chosen username has met the minimum username length requirements.
  • Once your chosen password meets the minimum length requirements, the system displays the “Check Availability” option.
  • Select “Check Availability” to verify that your chosen username is available (you may not use a username has already been chosen by a different user).
  • The system will send you a temporary password. You must select a destination (e.g. email address) for delivery of the temporary password.
  • Please contact us if you don’t want to send your temporary password to any of the available destinations.
  • Select “Continue” to save your username and send the temporary password to the selected destination.

Authenticate

You must retrieve your temporary password and enter it to continue with the registration process.

  • You should receive your temporary password within 5 minutes of choosing your delivery method and selecting "Continue".
  • If you don't receive your password, select "Resend Password".
  • Once you receive your password, enter it into the password field and select "Log In".

Once you enter the correct temporary password, you'll be asked to enter a new password.

  • The password requirements are outlined at the top of the screen.
  • To prevent typos, you're required to enter your new password twice.
  • Once you enter your password, select "Continue".
  • You will use your newly chosen password the next time you log in to Online Banking.


After you choose a new password, you will be asked to setup security questions and answers.

  • It's important that you choose question and answer combinations that are not easy to guess, but at the same time, are easy for you to remember.
  • As an extra security measure, we will occasionally ask you to remember your answers before we allow you to log in.
  • Each drop down list contains multiple questions.
  • You must provide answers for 5 different questions.
  • You may not supply the same answer for multiple questions (if two questions illicit the same answer, choose a different question).


Once you setup your security questions, you will be asked to choose a confidence image and image secret. The confidence image and image secret will be used to help you guard against fraudulent websites. They will always be displayed on the password screen before you log in to online banking.

  • View additional confidence image options by selecting view more.
  • Click on an image to select it as your confidence image.
  • You may also upload your own confidence image. Image file sizes should be less than 3mb. Images will automatically be resized to 100px by 100px.
  • The image secret must be less than 50 characters long.

Confirm Your Contact Information

We use your email address and phone number to send you notifications and make sure we can contact you when necessary.

  • Please provide a valid email address and phone number.
  • Select the appropriate time zone to ensure your have the optimal online banking experience.
  • Complete the registration process by selecting "Continue".

Done

Once you confirm your contact information and select "Continue", the registration process is complete.

  • Select "Complete Profile" to navigate to your profile settings where you can upload a profile image and edit other personal information.
  • Select "Explore Dashboard" to navigate to the landing page where you can view balance information and adjust display preferences.
  • Select "Customize Settings" to change themes, setup notifications and adjust other preferences.